FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
At the moment, Shannyn's Coloring Corner provides instant digital downloads only, so no physical shipping is required. As soon as you complete your purchase, you'll receive an email with a link to download your coloring pages. You can then print them from the comfort of your own home, anywhere in the world!
This means you can start coloring and enjoying your coloring pages right away, without needing to wait for a package to arrive. It also allows me to keep my products affordable and accessible to colorists worldwide.
If you have any issues with downloading or accessing your files, please don't hesitate to reach out. I'm always happy to assist!
In the future, I may offer physical products that will require shipping. If and when that happens, I will clearly state my shipping policies and destinations on the relevant product pages and in my store's information section. But for now, I hope you enjoy the convenience and flexibility of instantly downloadable coloring fun!
How do I download my order?
As soon as you complete your purchase, Shopify will automatically send you an email confirmation containing a link to download your coloring pages. You can click this link to access your files immediately. The email will be sent to the address you provided during checkout.
In case you don't see the email in your inbox, please check your spam or promotions folder. If you still can't locate the email or have any issues with downloading your files, please contact me directly at shannyn@lazydaycoloring.com. I'm always here to help!
You can also access your downloads by logging into your Shopify account. Go to your account dashboard, click on the "Orders" tab, and find the relevant order. There will be a "Download" button next to the product listing, allowing you to access your files.If you have any other questions or concerns about your order, feel free to reach out. I'm committed to providing a smooth and enjoyable shopping experience for all my customers.
Happy coloring!
Returns
What is your return policy for digital downloads?
Due to the nature of digital products, I'm unable to offer returns, refunds, or exchanges on the coloring pages once they have been downloaded. Please carefully review the product description and preview images before making your purchase to ensure it meets your expectations.
What if I'm not satisfied with my coloring pages?
Your satisfaction is my top priority! If you have any issues with your digital downloads, such as technical difficulties or if the product is not as described, please contact me at shannyn@lazydaycoloring.com within 7 days of your purchase. I'll do my best to resolve the problem promptly. If a solution cannot be found, I may offer a refund on a case-by-case basis.
What if I accidentally purchased the wrong product?
If you've purchased the incorrect digital product, please reach out to me within 24 hours of your purchase, before downloading the files. I'll be happy to help you find the correct product and process an exchange or refund.
General
What format are the coloring pages provided in?
All coloring pages are provided as high-quality, printable PDF files. You will need a PDF reader (such as Adobe Acrobat or Preview) to open and print the files. The PDFs are formatted to fit standard US letter size paper (8.5 x11 inches) for easy printing at home or your local print shop.
Are physical copies of your coloring books available for purchase?
Yes, while my Shopify store focuses on digital downloads, I do offer physical copies of some of my coloring books through Amazon. If you prefer a printed book, you can find my available coloring books for purchase here - https://www.amazon.com/stores/Shannyn-Palmer/author/B08YLY3KDM .
When you purchase a physical book from Amazon, they will handle the printing, shipping, and customer service for those orders. The books are printed on-demand and shipped directly to you.Please note that the physical books available on Amazon may have a slightly different selection than the digital downloads offered here in my Shopify store. If you have any questions about the physical books or Amazon ordering process, feel free to contact me, and I'll do my best to assist you.
I'm thrilled to offer both digital and physical options to suit your coloring preferences! If you enjoy my coloring books, I'd be so grateful if you could leave a review on Amazon to help other colorists discover my work.
Can I print the coloring pages more than once?
Yes, you're welcome to print the coloring pages as many times as you'd like for your personal use. However, please remember that the files are for your personal enjoyment only and should not be shared, redistributed, or resold.
What kind of paper should I use for printing the coloring pages?
For best results, I recommend using a smooth, medium to heavy-weight paper (such as 60-80 lb. text weight or 90-110 lb. card stock). This will help prevent bleed-through and ensure a high-quality coloring experience. You can use your favorite coloring tools, like markers, colored pencils, or gel pens.
Can I use these coloring pages for commercial purposes, such as in my classroom or therapy practice?
The coloring pages are designed for personal, non-commercial use only. If you'd like to use them in a commercial setting, such as a classroom, therapy practice, or library, please contact me to discuss purchasing a commercial license. I'm happy to work with you to find a solution that meets your needs.
How can I stay updated on new releases and promotions?
Be sure to sign up for my email newsletter to stay informed about new coloring book releases, exclusive discounts, and special promotions. You can also follow me on social media @ShannynsColoringCorner for coloring tips, inspiration, and behind-the-scenes peeks. I love connecting with the coloring community!
Do you offer custom or personalized coloring pages?
At this time, I do not offer custom or personalized coloring pages. However, I'm always open to suggestions and feedback from my customers. If there's a particular theme or style you'd love to see in my coloring books, please let me know, and I'll keep it in mind for future releases.